Help Center

Find answers to common questions

Frequently Asked Questions

How do I place an order?

Simply browse available chefs, select your meal, and checkout. You can track your order in real-time and even watch it being prepared via live stream.

What payment methods do you accept?

We accept all major credit/debit cards, bank transfers, and mobile money payments including Paystack and Flutterwave.

How long does delivery take?

Delivery times vary based on your location and the chef's preparation time. Most orders arrive within 30-45 minutes.

Can I cancel my order?

Yes, you can cancel your order before the chef starts preparation. Once preparation begins, cancellations may incur a fee.

What if I have dietary restrictions?

You can add special instructions when placing your order. Many of our chefs offer vegetarian, vegan, and allergen-free options.

Still Need Help?

Contact our support team at support@quickbite.ng